We offer a couple of options for maintenance. You may only need a one-time service or you may choose to sign up for our maintenance program so that you don’t have to worry about calling us to schedule an appointment, we come out when you are due for your next service appointment under your plan.
ONE TIME SERVICE CALL
We will come to your home and service your system whether it was installed by us or another company. We can assess the situation while onsite and if we are able to provide the service needed to get your system fixed we will certainly take care of it or we will let you know if it is not possible and what your options may be. Most systems we can maintenance as long as they aren’t one that was purchased from a big box type store as those generally have a limited life span
In order to keep your existing lighting systems operating properly for many years to come, we offer a quarterly maintenance program. With this program, we come to your location every 3 months and examine all equipment to ensure everything is running smoothly.
Our technicians will:
- · Check all lamps and replace if needed. You will NOT be charged for any LED lamps that
are under warranty. This does not apply to systems that have been struck by lightning.
· Clean glass lenses of debris and hard water. This helps to keep the lights as bright as
· Trim plantings around the lamps so they are not covering the light.
· Adjust any clamps on the trees so they are not growing into the trees.
· Fix any wires that may be cut. Bury any exposed lines.
· Adjust transformer on/off times and check for any issues.
· Adjust/Re-angle fixtures that may have shifted to ensure the best lighting angle.
· We can replace any broken or damaged fixtures. If the damage is a manufacturer’s defect, it
will be warranted. Otherwise, there may be an additional fee to be discussed with you
During this time, you can receive a 10% discounted rate for any new fixtures you would like to add. In addition, any older halogen lamp systems can also be retrofitted to LED for the same discounted rate.
Enjoy the ease of automatic scheduling. Once enrolled, we automatically add you to our quarterly rotation.
Call us today to keep your lights shining on your beautiful home!